5 Glossary

• Abandoned charge: See Special Sale
• APM: Automatic Payment Machine
• Automatic Payment Machine: Central machine for patrons to pay before returning to vehicle
• Exception ticket: Ticket not processed in usual way (lost/damaged/special/single exit)
• Exit grace period: Time allowed after paying before using exit lane
• Insufficient funds transaction: IOU process (Issue ISF and Pay ISF)
• License Plate Recognition (LPR): Identifies vehicles by plates; can help establish lost ticket charge
• Main shift: Cashier’s scheduled shift
• MPS: Manual Pay Station
• Nil payment: Allow exit without paying (with explanation)
• Outpayment: Disbursement of cash from drawer (e.g., deposit, refill APM)
• Relief shift: Worked in place of cashier on break/absent
• Shift float: Cash in register at shift start; required for balancing
• Short Term Parking Ticket (SPT): Normal entrance ticket
• Special parking ticket: Issued when ticket lost but duration can be verified
• Special Sale: Non-parking transaction (e.g., abandoned change)
• Total payment: Complete disbursement at end of shift
• Validation ticket: Applies discount; can be created by cashier manager